Accessibility

At the Burlington Public Library we strive to provide access to opportunity. Our goal is to provide open access to diverse resources, collections, and services to all members of our community. Find assistive services, equipment, and collections at the library. Request an accommodation or register a concern.  

Contents

Request an Accommodation

Learn about Accessibility at the Library

Register a Concern


Request an Accommodation

The Burlington Public Library is working to improve the accessibility of library services and our website. We comply with the Americans with Disabilities Act (ADA) and we will provide reasonable accommodations by request.  

To ask for accommodation during library events:

Contact the library at least one week before the event at blibrary@burlingtonwa.gov.

If you are experiencing a disability that makes it difficult to get to the library:

We have options that may make managing your account easier. 

  • The Burlington Public Library has up to two automatic renewals for items that are checked out on your account, allowing items to ultimately be checked out for up to six weeks in most cases. 
  • The library does not collect fines unless items have been lost or damaged. 
  • If you need more time to get to the library to pick up a hold, contact us at 360-755-0760 to extend the time your item can remain on hold.
  • Finally, we can add a person to your account with permissions to place holds, pick-up holds, view your browsing history, or check out items on your behalf. Call the library at 360-755-0760 to add an authorized person to your account.

If you cannot leave home or come to the library:

If you cannot leave home or come to the library we can add a person to your account with permissions to place holds, pick-up holds, view your browsing history, or check out items on your behalf. Call the library at 360-755-0760 to add an authorized person to your account.

For help using library databases:

Is accessing information on our website difficult using assistive technology such as:

  • a screen reader
  • eye tracking device
  • voice recognition software or
  • other technology?

Email us at blibrary@burlingtonwa.gov to report the issue. Provide the URL (web address) of the material you tried to access. What did you want to do? What issue did you encounter? Include your contact information.

For help using the library website:

Did you encounter a barrier while using our website? Contact us if you had difficulty accessing information on our website using assistive technology such as:

  • a screen reader
  • eye tracking device
  • voice recognition software or
  • other technology.

Contact blibrary@burlingtonwa.gov to report the issue so we can improve our website.



Learn about Accessibility at the Library

Access to the Building

The library, restrooms, meeting rooms, and study rooms are accessible. 

Accessible Parking

There are designated accessible parking spaces located at the north side of the building near the main entrance.

Automatic Doors

The main entrance doors are automatic.

Service Animals

Service animals are welcome in all areas of the library where members of the public are allowed to go. 

Assistive Equipment and Services

Computers 
Accessibility Software
There is a public computer that is dedicated to providing Microsoft Accessibility Software. Ask a librarian at the front desk which computer has the software available. 

Video Phone
There is a video phone available that assists deaf and hard-of-hearing people who use sign language to communicate with others. Please ask a librarian for the remote control.

Video Magnifier
An Optelec Clearview+ Video Magnifier magnifies any document and helps people with low vision perform daily tasks.

Accessibility Toolkit
Keyboards
Large-type, high-contrast PC keyboards are helpful for patrons needing more visibility and are available upon request.

Low vision note-writing frame
The frame helps patron with low vision fill out forms or take notes by providing guides for even line spacing.

Low vision signature guide
This device creates a signature space for patrons to use when signing their name on library cards, checks, and other documents. 

Low vision writing tablet
This wide-ruled paper offers thick, dark lines for patrons with low vision and can be used for reference or research notes.

20/20 marker
This marker creates thick, dark lines for patrons with low vision to write down reference answers, such as call numbers or addresses.

Reizen dome magnifier
This magnifies text or images on a page by three to four times to help low vision patrons view part of a page.

Bar magnifier
This magnifies text or images on a page by two to three times, and is ideal for low vision patrons to use for reading lines of text.

Magnifying sheet
This magnifies text or images on a page by two to three times and is ideal for low vision patrons to use for viewing a full document, map, etc.

Events 
Hearing Loop
A hearing loop is available at the front desk and in the library's meeting room for programming and events. 

Formats
Captioned Movies and TV
Captioned DVDs are added to the collection whenever possible. Find these in the catalog

Digital Collections 
eBooks and audiobooks are available to download. Digital editions of magazines and newspapers can be read online. Find all digital collections on our online library page.

Large Print
Large print materials are available.

Recorded Books (Audiobooks)
Recorded books on CD are available.
Downloadable audiobooks are available online.


Register a Concern

Do you want to report a library accommodation that was unsatisfactory? Did you experience actions that you believe are prohibited by ADA law? You may file a complaint. You must report the complaint within 15 days of the alleged violation.

Include the name, address and contact information of the person filing the complaint. Give a brief description of the alleged violation(s). Provide the names of any persons involved or witness to the alleged violation(s).

Send email complaints with required information to blibrary@burlingtonwa.gov .