March 10, 2020 11:43 AM
UPDATED: CITY OF BURLINGTON ADJUSTS FOR COVID-19
Posted March 10, 2020. Last updated: September 17,2020:
The City of Burlington has adjusted City services for COVID-19 measures in accordance with recommendations from federal, state and local agencies.
We realize the impact to you from these extreme measures is significant. It is our great hope that these measures will result in drastically slowing the spread of the COVID-19 crisis and less damage to the economy overall.
City Hall has reopened for essential services. Should you require in-person services for essential business, a face mask is required prior to entry. Non-medical masks, bandanas, scarves, and cloth may be used. If you are unable to wear a mask, you may call 360-755-0531 for assistance.
Affiliated City offices remain closed or are offering select or modified until further notice except for select and modified services.
To access a limited-operations staff directory, copy and paste this link into your browser: https://burlingtonwa.gov/DocumentCenter/View/3559/Staff-Directory-for-COVID-19-limited-operations---effective-3-24-2020
Please refer to additional details below for specific city services:
• You may pay utility bills online at www.xpressbillpay.com or by phone at 800-720-6847
• Use the all-hours drop box at north end of City Hall Parking lot, 833 S Spruce Street
• Closed to the public until further notice. However, Express Holds Pickup is up and running Monday through Friday and the book drops are open.
• Public Wi-Fi is available 24/7 and will not be password protected. Wi-Fi users can pull up in front, or on the side, of the building and remain in their car to access public library Wi-Fi. Additional Wi-Fi is available
• Additional Wi-Fi locations available outside the following city buildings: City Hall, Parks & Recreation, Public Safety, Visitor Information Center, as well as accessible along Burlington Boulevard. Please remain in your car while accessing free Burlington Wi-Fi.
• While the library is closed, online resources are available—including eBooks, eAudiobooks, links to online learning, a new resource page for children and their caregivers, and links to resources for local businesses and anyone who is newly unemployed. http://www.burlingtonwa.gov/AlertCenter.aspx?AID=Welcome-to-the-Burlington-Public-Library-64 (Anyone in the community can sign up for a Digital library card to access all these online resources).
• For updates and additional information and resources please check the library website burlingtonwa.gov/library, and follow Burlington Public Library WA on Facebook.
Police 360-755-0921, firstname.lastname@example.org
Read the April 2, 2020 Message from Police Chief Michael Luvera: https://burlingtonwa.gov/DocumentCenter/View/3553/Community-Letter-April-2-2020---Burlington-PD---COVID
• Building is closed to the public, but clerks are available to respond to phone call and emails.
• In an emergency, always call 911. Burlington Patrol remains staffed and available 24/7.
• Non-emergency dispatch, call 360-428-3211
• Building is closed to all non-emergency business activities and station tours. Phone calls will be answered Monday through Friday, 8 AM to 5 PM, and in off-hours only when duty crew is in quarters/available. All voicemails will receive response within 24 hours.
• In an emergency, always call 911
• For additional information and email contacts, visit burlingtonwa.gov/100/Fire, and follow BFD on Facebook facebook.com/BurlingtonWAFire/?ref=bookmarks
Parks & Recreation
• City parks and trail spaces are open and accessible, however, any structured/organized activities are not allowed. Please observe social distancing along with CDC and Skagit County Public Health recommendations when using them.
• All special events, recreation programs, field rentals and facility rentals are currently suspended, pending further evaluation.
• For event & recreation program updates, please follow @burlingtonparksandrec on Facebook or consider signing up for Notify Me Parks & Recreation alerts. All recreation and front office staff is currently furloughed.
• Payments can be made via phone 877-793-8935 or online at www.burlingtonwatix.com
Community Development (Planning, Building, Fire Marshal)
• Permits being accepted/issued by email and appointment only.
• Inspections limited to an as-needed basis; email for an appointment (access the limited staff directory link above)
• Reference Burlington Municipal Code on the city website at www.burlingtonwa.gov/153/Municipal-Code
• Solid waste collection as usual.
Burlington Mayor Steve Sexton says, “While it is disappointing to cancel community programs and close offices at this time, we know it is the most responsible path forward for the health and well-being of our citizens, our staff and the amazing community we live in.”
The City thanks its community of citizens for their patience and grace during this unprecedented time.
For information regarding the Coronavirus, visit the Skagit County website at www.skagitcounty.net/coronavirus or call the State DOH Coronavirus hotline: 800-525-0127, press #